THE EVERHELD FOUNDATION
Privacy Policy
Last Updated: May 1, 2025
The EverHeld Foundation (“EverHeld,” “we,” “our,” or “us”) is a 501(c)(3) nonprofit organization dedicated to providing direct financial assistance to families with a child on hospice care in Southern California. We are committed to protecting your privacy and handling your personal information with the same dignity and care we bring to every family we serve.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (theeverheldfoundation.com), communicate with us, sign up for communications, or otherwise interact with us. Please read this policy carefully. By using our website or services, you agree to the practices described here.
We collect personal information you voluntarily provide when you:
The types of personal information we may collect include:
When you visit our website, we and our service providers may automatically collect certain technical information, including:
This information is collected through cookies, web beacons, pixels, and similar tracking technologies. See Section 5 (Cookies and Tracking Technologies) for full details.
We may receive information about you from third parties, such as:
We use the personal information we collect for the following purposes:
When you provide us with your email address and consent to receive communications, we may send you emails including donation acknowledgments, impact reports, program updates, and fundraising appeals.
We will only send marketing or informational emails to individuals who have voluntarily provided their email address through our website form, donation process, or direct request. By submitting your email address, you consent to receive communications from us.
In compliance with the CAN-SPAM Act (15 U.S.C. § 7701 et seq.), every email we send will:
You may opt out of marketing emails at any time by:
Note: Opting out of marketing email does not affect transactional emails such as donation receipts or direct responses to your inquiries, which we may continue to send as necessary.
If you have provided your mobile phone number and given explicit written consent, we may send you SMS (text message) communications. We comply fully with the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, and all applicable carrier guidelines and regulations.
We will never send you SMS messages without your prior express written consent. Consent may be obtained through:
By providing your mobile phone number and opting in to SMS communications, you agree to receive text messages from The EverHeld Foundation. Consent to receive SMS messages is not required to receive services or make a donation.
Message frequency will vary. We use SMS to send:
Message and data rates may apply based on your mobile carrier plan.
You may opt out of SMS messages at any time by:
After texting STOP, you will receive a single confirmation message and no further SMS messages. To re-subscribe, text START to the same number.
Contact us at 1-844-EVERHLD (844-383-7453).
Our SMS program is available on all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carrier support may vary.
Our website uses cookies and similar technologies to improve functionality, analyze traffic, and enhance your experience. This section explains what these technologies are, how we use them, and how you can control them.
Cookies are small text files placed on your device by a website you visit. They allow the website to remember your actions and preferences over time so you do not have to re-enter them each visit. Cookies may be “session cookies” (deleted when you close your browser) or “persistent cookies” (stored until they expire or you delete them).
These cookies are essential for the website to function. They enable core features such as security, page navigation, and form submission. You cannot opt out of these cookies through our cookie settings because they are required for the site to work.
These cookies remember choices you make (such as language preferences) and provide enhanced, personalized features. They may be set by us or by third-party providers whose services we have integrated.
These cookies help us understand how visitors interact with our website — which pages are most visited, where visitors arrive from, and how long they stay. This data is used in aggregate and does not identify individual users. We may use services such as Google Analytics for this purpose.
We may use third-party cookies to help measure the effectiveness of our fundraising or outreach campaigns. These cookies track website visits and interactions to help us understand the impact of our messaging. We do not use these cookies to sell your data or display advertisements for commercial products.
Some cookies on our website are set by third-party services we use, including:
These third parties have their own privacy policies governing their use of cookies. We encourage you to review those policies independently.
You have several options for controlling cookies:
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of some parts of our website.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On, available at tools.google.com/dlpage/gaoptout.
Some browsers include a “Do Not Track” (DNT) setting. We currently do not alter our data collection practices in response to DNT signals, as no universal standard for interpreting DNT has been established. We will update this policy if that changes.
We do not sell, rent, or trade your personal information. We treat all personal information — especially information shared by families in crisis — with strict confidentiality. We may share information only in the following limited circumstances:
We may share information with trusted vendors and service providers who assist us in operating our website, processing donations, or delivering communications. These providers are contractually obligated to keep your information confidential and use it only for the services they provide to us.
We may disclose information if required to do so by law or in response to a valid legal process, including a court order, subpoena, or governmental request.
We may disclose information when we believe disclosure is necessary to protect the rights, property, or safety of The EverHeld Foundation, our staff, or others.
If The EverHeld Foundation undergoes a significant organizational change — including merger, acquisition, or dissolution — personal information may be transferred as part of that change. We will notify you before your information is transferred or becomes subject to a different privacy policy.
We may share your information in any other circumstance with your explicit consent.
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
When we no longer need your information, we will securely delete or anonymize it.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. These measures include:
No method of transmission over the internet or method of electronic storage is 100% secure. While we take the protection of your information seriously, we cannot guarantee absolute security. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without verifiable parental consent. If we become aware that we have inadvertently collected information from a child under 13, we will delete it promptly.
If you believe we have inadvertently collected information from a child under 13, please contact us at [privacy@theeverheldfoundation.com].
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:
To exercise any of these rights, please contact us at [privacy@theeverheldfoundation.com] or call 1-844-EVERHLD. We will respond to verifiable requests within 45 days.
Our website may contain links to external websites, including payment processors, social media platforms, and partner organizations. This Privacy Policy does not apply to those external websites. We encourage you to review the privacy policies of any website you visit through links on our site.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will post the updated policy on our website with a revised effective date. For significant changes, we will take reasonable steps to notify you — for example, by posting a prominent notice on our website or sending an email to subscribers.
Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
The EverHeld Foundation
Attn: Privacy Officer
2105 Cog Hill Dr.
Corona Ca 92883.
Phone: 1-844-EVERHLD (844-383-7453)
Email: admin@theeverheldfoundation.com
Website: theeverheldfoundation.com
We take all privacy inquiries seriously and will respond to your request within a reasonable time.
The EverHeld Foundation is a 501(c)(3) nonprofit organization — Southern California
Compassion. Comfort. Care. | Always held. No matter what.
© 2025 The EverHeld Foundation. All rights reserved.